CFPB launches campaign to empower consumers

CFPB launches campaign to empower consumers

The Consumer Financial Protection Bureau is drilling down and taking its fight against mortgage servicing and lending issues directly to housing counselors and consumers.

The bureau just launched a campaign to educate the public about some of the new lending and servicing protections offered to them under the assortment of regulations taking effect on Jan. 10.

For the past two years, the bureau has been educating the mortgage industry on what to expect when the rules are released, but today, the bureau is shifting its strategy and trying to inform borrowers who may have complaints of their own. The new data also caters to housing counselors who may be on the frontlines, looking for violations.

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