Thanks to a new agreement between the federal government and Yelp (YELP), anyone can now rate and post a review of any federal agency on the consumer review-driven website and app, and maybe even get a response too.
The agreement was announced yesterday in a post onYelp’s official blog called “How Many Stars Would You Give the TSA? Review Federal Agencies on Yelp…and Maybe Get a Response.”
The blog says that Yelp users are now “encouraged” to leave reviews for federal agencies, field offices, national parks, or even TSA checkpoints.
Under the terms of the agreement, government agencies can now claim their page on Yelp, read and respond to the unfiltered reviews, and even “incorporate that feedback” into improvements to its services.