When Dan Strauss received a letter from HSBC stating that it would be closing his accounts after more than 20 years as a customer, he thought there had been some kind of mistake.
The voice over artist, who is 53 and lives in Cambridge, holds several accounts with the bank, including his main current and two savings accounts.
A few weeks ago he received a letter from the bank that read: “At HSBC we carry out regular reviews of the accounts, products and services we offer our customers.
“We recently reviewed your accounts and I am sorry to tell you that we are no longer able to provide you with banking products and services.”
He was granted two months to make alternative banking arrangements, but given no reason for why his 20-year relationship with the bank was being terminated.