ST. CHARLES COUNTY (KMOV.com) –
A mortgage mistake nearly cost a St. Charles County woman her condo.
Kathleen Rasmussen claims she paid Texas based Nationstar each month.
“I don’t want to lose the roof over my head, I should not be in foreclosure.”
Rasmussen provided News 4 with letters from Nationstar along with returned checks intended to pay her mortgage.
“I don’t understand why they keep sending it back to me.”
A Kansas City law firm representing Nationstar sent Rasmussen a letter saying their office would “commence foreclosure proceedings.”
After trying to resolve the issue on her own, Rasmussen contacted News 4 Investigates.
“We’re going round and round in circles and we’re not getting anywhere,” she said.
A Nationstar representative followed up with Rasmussen immediately after hearing from News 4. Rasmussen said, “right after that the VP of Nationstar called me and wanted to settle it right away.