(ATTORNEY ADVERTISING) Keller Rohrback L.L.P. is investigating recent reports that Wells Fargo (NYSE:WFC) has been improperly charging customers fees to extend their promised interest rate when their mortgage paperwork was delayed.
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According to former Los Angeles area Wells Fargo employees, the paperwork delays that prompted the fees were usually the bank’s fault, but management forced the employees to blame the customer for the delays. These fees could run between $1,000 to $1,500 or more, reportedly adding up to millions of dollars in the Los Angeles area alone.